The current PPG members are;
Paul Holliday (Chair), Doreen Dyer & Carol Gardiner (Joint Secretaries), Jill Hogg, John Coopey, John Grayson, Joy Merrell, Mike Otter, Mollie Edwards and Peter Badham. To date, the group has been facilitated by Jaswant Gangotra and the meetings are actively supported by Dr Jim Moore, Dr Tim Hardwick, Jane Tillotson and Lester Pygott at the Practice.
If you wish to contact the group, please complete the form on the "Contact us" tab, above.
Introductory message from the Chairman;
As you are may be aware, Stoke Road Surgery has been making preparations for introducing a Patient Participation Group as an effective local community outreach to and for a busy practice. On January 26th 2012, the PPG members, who had been identified and invited during 2011 by the practice, proposed and elected myself as the founding chairman. My thanks go to the PPG for this vote of confidence. The added bonus is that we have elected two post - sharing secretaries, Doreen Dyer and Carol Gardiner.
My first priority at this stage is to establish and consolidate communication and understanding between the practice and patients. Bishop’s Cleeve and its population present an annual net growth register of patients. We have a local population demographic profile emphasis of statistically, what I can only describe as – more rural, ageing, and ‘comfortable’ than say of an inner city? This local demographic situation, as well as local housing growth, has created a huge demand at the practice. In order to assist understanding of the competing pressures of clinical care, and access to a doctor, by invitation, and on the appropriate condition of signing the Code of Confidentiality, staff have given PPG members a conducted tour of the surgery. Bear in mind that again, statistically, the practice serves around 2% of the population of the county, on a central village restricted site. The quiet efficiency of staff at the reception desk, and in the waiting room, contrasts well with the industry of staff at the heart of the practice. The presence of the district nurses, which the practice hosts synergistically in the same building, is to me very confidence-inspiring and appropriate.
The first action of the PPG has been to contribute to the Patient Questionnaire Survey. The aim of this has been to engage as many patients as possible in completing the questionnaire, either on line, or in writing. We really do counsel and urge you to help us make a difference...... by the thousand! After asking you the questions, some of which were generated by the PPG, your own representatives, our next action, having analysed your responses and identified needs and aspirations, will be to report back to you.
My final introductory submission is this: The magnitude of a practice already working at full capacity is such that we would not wish to raise expectations of any ‘quick fixes.’ However, we will really endeavour, as conscientious volunteers on your behalf, to listen intently, take account of your responses and provide the evidence for future progress and action.
Paul Holliday.